priority services register
18 Feb 2025
United Utilities partner with Sign Solutions to make communication easier for customers who use British Sign Language (BSL)
United Utilities have introduced a better way to engage with people using British Sign Language, as part of our Priority Services scheme We’ve partnered with Sign Solutions to make communication easier...
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12 Aug 2024
Priority Support for Vulnerable Individuals
If you know someone with health, communication, or safety needs, they may be eligible for free extra support from utility companies. This support includes priority assistance during planned or emergency...
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26 Jul 2024
Priority Services – extra help when you need it most
We can all benefit from a bit of extra support at some stage in our lives. This could be due to age, ill health, disability, mental health problems, financial worries...
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27 Jul 2023
Dedicated to making customers lives better
Anglian Water is the largest water and water recycling company in England and Wales by geographic area. We supply water and water recycling services to almost seven million people in...
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26 Jun 2023
Help us better understand the experiences of people with visual impairments in rural areas
Electricity, gas, and water, sometimes referred to as utilities, form essential parts of our daily lives. When they are stopped, be it planned or otherwise, this can be an inconvenience...
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02 Feb 2023
Keeping you safe and warm
Wales & West Utilities, alongside all UK Gas Distribution Networks (GDN’s), use their extensive network of pipes to transport gas to homes and businesses and are committed to keeping people...
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27 Jul 2022
In the lead up to October, it’s more important than ever that people who need help paying their bills are being supported
We’re proud to have been able to work with a range of local authorities across our region to help provide additional support to our customers through the Government’s Household Support...
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18 Jul 2022
Heatwave advice from the RSN
After a week of high temperatures across the UK, the Met Office has issued a very rare amber warning for much of England In many parts of the Country temperatures...
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17 Jan 2022
Rural England launches report looking into fuel poverty in rural areas
Southern Water and Farming UK announced that the Countryside and Community Research Institute and Rural England CIC presented a report, sponsored by five utility companies: Cadent, GEUK, Southern Water, Wales...
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06 Jul 2020
Promotion of the priority services register to vulnerable people
As part of the Utility Networks Partnership South East Water have created a joint video promoting the Priority Services Register (PSR) Working together with 11 other water, gas and electricity...
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